Our 11 Step Carpet Cleaning Process
Step 1: Pre-Inspection
To start with, our technician will walk through your premises and thoroughly inspect and evaluate your carpet and define the scope of work needed. Once that’s done we will give you a clear explanation of the treatment and processes to help you understand what to expect.
Step 2: Pre-vacuum
Using a high-powered vacuum we will extract dry soil from your carpet. This is by far one of the most critical steps in any cleaning process.
Step 3: Pre-Spray
We will then apply a preconditioning agent to emulsify and break down the traffic area and spots, selected for your specific soiling level and carpet type. This step will ensure a more thorough cleaning.
Step 4: Pre-Spot
Next, all the difficult spots are pre-treated with special solutions and techniques to raise its chances of removal.
Step 5: Pre- Agitation
Then, using a professional carpet rotary brush or carpet groomer the soil will be further loosened.
Step 6: Soil Extraction and Rinse
After loosening the soil, we will use our state-of-the-art extraction cleaning system to thoroughly flush the carpet pile. This will give your carpet a deep cleaning without over wetting it, restoring its original vitality.
Step 7: Neutralizer
All the carpets that we clean are later pH balanced to ensure that no residual stickiness is left behind. Your carpets are left soft and fresh.
Step 8: Post Spot
Next, we will tackle any spots or stains that may have remained after the initial steps. These spots will be re-treated with a range of specialty spotting solutions. Once the cleaning is done, we will apply our professional carpet protector to extend the carpet life and make it stain resistant.
Step 9: Post Groom
Using a professional groomer your carpet pile is then groomed in one direction. This post grooming step gives your carpet visual appeal and gets it in the ideal position for the drying process.
Step 10: Speed Dry
We will then place high velocity air movers on your carpet promptly after cleaning to speed up the drying time.
Step 11: Post Cleaning Inspection
Our technician will then do a final walk through of your premises along with you, to indicate the cleaning results and ensure that you are nothing short of thrilled with the job. So, if you’re looking out for professional carpet cleaning California that you can count on, you’ve found us!
THE MOST PHENOMINAL CARPET CLEANING EVER!
For 25 years, customers from Bakersfield, Fresno, Ventura, Santa Barbara and all surrounding cities have trusted their homes to Reliable Carpet & Tile Cleaning’s top-of-the-line services.
If we had to pin down the reasons for our success as a top professional carpet cleaning company, a few solid principles come to the fore:
● Consistent, quality carpet care experiences
● Priority on customer satisfaction
● Advanced, state-of-the-art equipment
● Only the best products available on the market
● Quick to respond and of good reputation
● Certified uniformed and experienced professional technicians
There are a host of reasons why Reliable Carpet & Tile Cleaning is known for delivering the best carpet cleaning service in the business. Among our range of specializations, we offer our exclusive hot-water extraction method. We inject hot, soft water and our professional cleaning solution deep into your carpet pile. We next utilize a high-powered rotary machine to deep clean the carpet, or our extraction wand to loosen the dirt and soil from the carpet. What’s more, drying time is accelerated, since 95 % of the moisture is extracted back out of the carpet. That means no residual soapiness and stickiness is leftover.
WHICH CARPET CLEANING METHOD IS THE BEST?
Unfortunately, there’s loads of misleading and confusing information out there. You’d need to do sufficient research and a good starting point would be to check with a carpet manufacturer.
Almost all leading carpet manufacturers favor the hot water extraction method. Being a seasoned professional carpet cleaning company, we specialize in this extremely efficient technique of hot water extraction and have employed it as the fundamental method of carpet cleaning in thousands of properties across Bakersfield, Fresno, Ventura, Santa Barbara and the surrounding areas. Furthermore, we’ve found that carpets dry up faster with hot water extraction method, leading to cleaner carpets and happier clients. And that’s our specialty.
INNOVATIVE DEEP CLEAN PROCESS
Your search for a professional carpet cleaning in California ends here! Our special cleaning system gives your carpet as deep a clean as possible! We spray a special heated carpet cleaning solution deep into the carpet pile, which detaches embedded dirt.
After that we power-up a rotary machine and proceed to agitate and spread-out the fibers. Due to this we are able to spray the cleaning solution deep down into the fibers, to render the carpet thoroughly clean. For a visual on our Deep Clean method take a look at our videos.
FREQUENTLY ASKED QUESTIONS
Do I need to vacuum before the crew arrives?
You may optionally do a little light vacuuming but it’s not mandatory.
If necessary, the crew will pre-vacuum the area that requires cleaning. Additionally, the entire time the area is being cleaned, the equipment will continuously keep vacuuming.
What do you consider as an area?
Normally, an area indicates a room that is up to 250 square feet. Living room/dining room combinations are counted as two areas. Any area that crosses 250 square feet is priced as two areas. There will be separate prices for non-standard areas (landings, walk-in-closets, baths, halls, etc.) in comparison to the standard areas; typically it will be a lower price. Please take into account that the room sizes will vary from location to location.
How long will it take to clean my carpets?
On the whole, it will take more or less 20 minutes per room. This duration vary considerably based on how soiled the carpet is, the quantity of furniture to be moved, and any spot removal treatments required.
How long will it take for my carpet to dry?
To estimate drying time we would need factor in temperature, humidity and air flow to the area.
Carpets would require anywhere between 2-8 hours to dry completely, subject to the abovementioned variables.
Usage of fans, turning your heating system or air conditioning on and so on in the rooms being cleaned, can help speed up the drying time.
Make sure that you keep the protective blocks under furniture legs in place as well as any protective paper utilized for the upholstered elements. These should be kept in place till the carpet and/or furniture is totally dry to prevent any color transfer. Once the cleaning is complete, you may walk on your carpet right away, but be sure not to wear street shoes, as that would definitely re-soil your carpet. Particularly be careful when walking from damp, carpeted areas on to non-carpeted areas to avoid accidentally losing your footing.
I have heard that cleaning my carpet makes it soil faster. Is this true?
This is the result of shoddy work, where residual product is left behind in the carpet which is bound to attract dirt.
Typically this can be traced to the soap used in the cleaning process that hasn’t been sufficiently rinsed out. Our professional carpet cleaning service includes the hot water extraction cleaning process along with our specially formulated solution that does not leave any residue behind.
I have had my carpet cleaned, but the spots have reappeared. What should I do?
For the most part, majority of the spots that are eliminated from the carpets we clean do not reappear, nonetheless some substances on the underside of the carpet may wick to the surface once cleaning is completed. In case this occurs, just go ahead and contact Reliable Carpet at 661-396-1866 as soon as possible.
Why do your prices vary from other carpet cleaners?
When comparing prices, make sure you ask a lot of questions and please keep a few things in mind.
When making price comparisons, be sure to put forward all your queries and also take the following into consideration:
The price we have fixed is inclusive of a 12 step process, treatment for spots as well as a 10-day 100% satisfaction guarantee policy. With us, you’d not need to worry about any additional charges or hidden costs. What’s more, we do not have the system of sub-contracting, so you can be assured that our technicians have gone through a careful background check and been drug tested and properly trained to perform the work efficiently.
How do you guarantee customer satisfaction?
We are happy to work with you to correct any situation that may arise. In some cases this can mean spot cleaning specific areas of concern or even completely re-cleaning the area in question. In the end, we’re not satisfied until you are.
Why should I have a protector applied to my cleaned carpets?
Specially formulated protector may be professionally applied to your pristinely cleaned carpet and/or upholstery as a finishing touch. This product gives carpet and upholstery the capacity to withstand soiling from water- and oil-based spills and dry dirt by forming a protective coating around every fiber of the carpet. This protective extra layer buys you sufficient time to clean up spills and spots before it can fully soak into the fibers, enabling you to preserve the cleanliness of your carpet and upholstery between professional cleanings. Besides, it makes vacuuming and cleaning up spots a breeze.
How does your deodorizer work to remove odors?
Reliable Carpet and Tile Cleaning utilizes a special solution bacterial enzyme to break-down and neutralize organic odors in the carpets, coming from sources such as urine, feces, vomit, blood, milk etc. All odors in your carpet get eliminated with this product.
Through the action of a neutralizer within the deodorizer, you will get immediate relief from all odors even while the enzyme is introduced into the carpet. The possibility of complete elimination of all odors occurs when the product reaches all the contaminated surfaces. In cases where the odor causing source has seeped into the backing and even the padding, complete removal of the odor cannot be guaranteed.